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PRIVACY POLICY OF THE SERVICE
www.ankona.pl
The protection of Users' privacy is particularly important to "ANKONA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. Therefore, Users of the www.ankona.pl website are guaranteed high standards of privacy protection. "ANKONA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, as the Data Controller, ensures the security of the personal data provided by Users.
The Controller’s aim is also to properly inform Users about their rights and obligations related to the processing of personal data, especially in the context of the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter referred to as "GDPR").
Therefore, while taking care of the privacy of the Users of the Service, the Controller informs in this document about the legal bases for the processing of personal data provided by Users in connection with their use of the www.ankona.pl website (hereinafter referred to as the "Service"), the methods of data collection, processing, and protection, as well as about the Users' rights.
A User is any natural person whose data is processed and who uses the www.ankona.pl website or electronic services available via the Service.
The Controller of personal data provided by the User through the www.ankona.pl website is "ANKONA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Ksawerowska 7A, 95-054 Ksawerów, NIP 7311966205 (hereinafter referred to as the "Controller").
USER CONSENT
Using the www.ankona.pl Service by the User means that the User accepts that the Controller collects and uses personal data in accordance with this Privacy Policy.
The User’s personal data is processed by the Controller based on the User's consent and, in some cases described in this document, on the legitimate interest of the Controller. The User has the right to withdraw their previously expressed consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent before its withdrawal.
If this Privacy Policy is amended and the User continues to use the Service, it will be considered as acceptance of the updated terms of the Privacy Policy.
PERSONAL DATA PROCESSED BY THE CONTROLLER
Method of obtaining personal data
The Controller collects personal data directly from the User through the Service, via its available functionalities and communication tools, and through messages sent to the Controller using these tools.
Providing personal data by the User is voluntary.
Types of processed personal data
The Controller collects the following personal data of the User via the Service:
- Name and surname;
- Email address;
- Telephone number;
- Message content;
- Message subject.
PURPOSES OF PERSONAL DATA PROCESSING
The method of processing the User’s data by the Controller depends on how the User uses the Service and its functionalities. The Controller processes the User's personal data for the following purposes:
Communication with the User
The Controller uses the User’s personal data for personalized communication. The communicated information relates to the offered products or services, data security, network updates, reminders, and also to suggested offers from the Controller or its partners. Communication also concerns User service, technical support, and handling complaints or claims.
Presenting commercial offers by electronic means
The User’s personal data provided through the Service is used for marketing communication conducted by the Controller, specifically for presenting commercial offers via electronic communication.
Presenting commercial offers during telephone contact
The User’s personal data provided through the Service is also used for marketing communication by telephone, specifically for presenting commercial offers.
Sending information via electronic means as part of a newsletter subscription
The User’s personal data provided in the newsletter subscription form is used to send the User information by email about new products, services, promotions, or events organized by the Controller or its partners.
Allowing the User to submit comments or reviews
The Controller uses the User’s personal data to allow them to submit comments or reviews on the Controller's or cooperating entities’ activities, services, or products.
Additionally, the Controller may process the User’s personal data for:
concluding and performing any contract between the User and the Controller and serving the User as the Controller’s client, under Art. 6(1)(b) of the GDPR;
handling financial settlements and pursuing claims against the User who is a client, under the legitimate interest of the Controller (Art. 6(1)(f) GDPR), as well as fulfilling legal obligations under tax regulations (Art. 6(1)(c) GDPR);
conducting the Controller’s marketing activities based on its legitimate interest (Art. 6(1)(f) GDPR), and in line with the User’s declarations of intent regarding marketing communications. Consent for marketing communication may be withdrawn at any time without affecting the lawfulness of prior processing;
fulfilling the Controller's legal obligations towards the User under the GDPR (Art. 6(1)(c) GDPR).
SHARING OF PERSONAL DATA
The User’s personal data is not transferred by the Controller to third parties.
USER RIGHTS
At every stage of processing, the User has several rights allowing them to access their data, verify the accuracy of its processing, correct it, object to processing, request data deletion, restrict processing, or request data portability.
If the User wishes to exercise these rights, they may contact the Controller at:
"ANKONA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Ksawerowska 7A, 95-054 Ksawerów, Poland, or via email:
Right to lodge a complaint
A User whose personal data is processed by the Controller has the right to lodge a complaint with the supervisory authority for personal data protection (the President of the Personal Data Protection Office).
COOKIES
The Controller informs that when using the Service, fragments of code known as "cookies" are saved on the User’s end device — these are text files responding to HTTP requests directed to the Controller’s server. Cookies are installed by each browser used to visit the Service.
Cookies are used in the Service to:
maintain the technical correctness and continuity of the session between the Service’s server and the User’s device;
- optimize the User’s use of the Service’s pages and adjust their display on the User’s device;
- ensure the security of the Service;
- collect visit statistics to improve the structure and content of the Service;
- display content tailored to the User’s preferences.
Detailed information about cookies used by the Controller and how to manage them can be found in the Cookie Policy.
OTHER IMPORTANT INFORMATION
Protection of personal data security
The Controller applies appropriate measures to ensure the security of Users' personal data. Systems and procedures protecting against unauthorized access and disclosure are in place, and these are regularly monitored for threats. The collected data is stored in IT systems with strictly limited access.
Storage of personal data
The period for which personal data is stored depends on the purposes of processing. The Controller stores data for as long as necessary to achieve the intended purposes, i.e.:
for the duration of the Controller’s business operations.
After this period, data may be processed only for the purpose of pursuing claims until their final legal resolution.
Changes to the Privacy Policy
To keep this Privacy Policy up to date and in compliance with applicable laws, its provisions may change. The update date will be shown at the end of the text. Users are encouraged to regularly review the Privacy Policy for changes.
Contact information
For any questions regarding this Privacy Policy, Users may contact the Data Controller at:
"ANKONA" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Ksawerowska 7A, 95-054 Ksawerów, Poland, or via email at
Additionally, postal contact is available at: ul. Ksawerowska 7A, 95-054 Ksawerów, Poland.
Last updated: 02.10.2023